The Flowery NY | The Flowery Haverstraw: FAQ

Where are you located?
We are located at 35 Conger Avenue, Haverstraw, NY 10927, USA.
Is the dispensary wheelchair accessible?
Yes, our store is ADA-compliant with wheelchair-accessible entrances and parking for all customers.
Do I need a medical card to shop?
No. We are a fully licensed New York dispensary offering legal cannabis to customers 21 and older. You only need a valid, government-issued photo ID proving you are 21 or older.
Are you affiliated with other businesses named “The Flowery” in the area?
No. We are exclusively located in Haverstraw, NY. Please ensure you are shopping with our official, licensed Haverstraw location to guarantee product authenticity, safety, and operational accuracy.
What are the purchase limits and taxes in New York?
Adults 21 and older can legally purchase up to 3 ounces of flower and up to 24 grams of concentrated cannabis per day. Recreational cannabis is subject to a 13% tax (9% state, 4% local) applied at checkout.

What are your online ordering hours?
Our hours for pickup and delivery ordering are Sunday from 11:00 AM to 7:00 PM, Monday through Wednesday from 10:00 AM to 9:00 PM, and Thursday through Saturday from 10:00 AM to 10:00 PM.
How do I contact customer service?
You can reach our customer service team at (718) 554-4109. Our phone hours are Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 9:30 AM to 6:00 PM.
Do I need to create an account?
Guest checkout is available in-store, but creating an account is required for online ordering, delivery tracking, and participating in our loyalty program.
What payment methods do you accept?
We accept Cash, Debit Cards, and ACH.

Do you offer same-day cannabis delivery?
Yes, we offer fast and secure same-day weed delivery for all recreational cannabis orders in Haverstraw.
How late can I order for same-day delivery?
While delivery hours vary by location, most orders placed before the cutoff, which is typically 6:00 PM, qualify for same-day service.
What do I need to receive a delivery?
You will need a valid government-issued photo ID proving you are 21 or older, and a delivery address within our service area. The person who placed the order must be present to accept it.
How does in-store pickup work?
Place your order online, choose your pickup time, and pick it up at your convenience to skip the wait.

How do loyalty tiers and points work?
Earn points on every purchase (20 points equals $1 off). Points expire 365 days after they are earned. Your annual spend dictates your tier, which unlocks broader brand access and higher discount caps.
Can I use discounts and points together?
Yes, you can stack one product-level discount alongside loyalty points and store credits to reduce your total at checkout.

What types of products do you carry?
We offer a wide selection of premium flower, pre-rolls, THC edibles, drinks, concentrates, vapes, and accessories. We also carry live resin and rosin options.
What flower brands are available?
You can shop top-shelf cannabis flower from brands like Preferred, Packs LA, To the Moon, Runtz, and Jaunty.
Can I get personalized product recommendations?
Yes, we have expert budtenders on site who can provide personalized recommendations based on their knowledge of our flower, vapes, and edibles.
Where do I find COAs and product info?
Certificates of Analysis, guaranteeing compliance with NY Office of Cannabis Management (OCM) testing, are available online. Edible nutrition and dosage guidelines are provided on the packaging and product pages.

The Flowery Haverstraw: FAQ